Frequently Asked Questions


Orders can be adjusted however please understand that this may incur additional costs, this depends on whether or not production on your order has begun.

ABSOLUTELY! The canteen is open to students, staff and all extended family. Next time you are on campus, please pop in to say hello.
Fress Canteen is not obliged to accept cancellations of any order, however, may accept such at their discretion but subject to a minimum charge of 30% of the value of the order, where less than 24 hours’ notice is given. We try to be as flexible as possible and when possible and would be happy to action a refund in cases of justified absence of a student. Parents must inform the Fress Canteen office as soon as possible in order to not let food spoil.
The Fress Canteen staff establish weekly and monthly menus according to the season and the specific period of the school year.
When purchasing a gift card, the person making the purchase will be asked who the gift card is for. After filling out a couple of form items, once the payment has processed, the recipient will receive an email with the gift card. In order to use the gift card, the recipient simply needs to enter the gift card code at checkout and their account will be credited with the gift card amount. The balance will remain in the recipients account until completely used up. Please note that gift cards are ONLY redeemable online and not physically within the canteen.


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Our online ordering website includes a search function at the top of each page as well as an easy to use navigation bar on the left hand side, once you enter the shop.


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Please feel free to email us at onlineorders@fress.co.za and we will attend to any queries you may have.

Fres Canteen is NOT obliged to accept cancellations of any order, however, may accept such at their discretion but subject to a minimum charge of 30% of the value of the order, where less than 24 hours’ notice is given.